Frequently Asked Questions

What happened to PocketDial’s access numbers?

We retired our dial-around access number service. It relied on older telecoms technology that’s being phased out ahead of the UK’s copper-to-digital landline switch-off (January 2027), and our supplier relationship for that service ended. The site is now built around comparing the calling and connectivity options that actually work today: WhatsApp, Rebtel, and travel eSIMs.

What’s the cheapest way to call abroad now?

If the person you’re calling has a smartphone and reliable internet, WhatsApp is free. If they don’t — or the connection is unreliable — Rebtel is usually the best paid option: it delivers a normal phone call at their end, with no app or internet needed on their side. Rates and the best option vary by country, so check our country guides for specifics.

Is WhatsApp really free for international calls?

Yes, for WhatsApp-to-WhatsApp calls over WiFi or mobile data — there’s no per-minute charge. The only cost is your own data usage if you’re not on WiFi. The catch is both people need the app and a decent internet connection.

What’s an eSIM and do I need one?

An eSIM is a digital SIM you can install on your phone without a physical card — useful if you’re travelling abroad and want local data rates instead of your UK network’s roaming charges. It’s not related to making calls home; it’s about your own data while you’re away. See our eSIM guides by destination.

Will my UK number still work if I use a travel eSIM?

Yes. Most phones from the last few years support two SIM profiles at once, so your eSIM handles data while your normal UK SIM stays active for calls and texts.

Does PocketDial make money from these recommendations?

Some of the links on this site are affiliate links, meaning we may earn a commission if you sign up through them, at no extra cost to you. We aim to recommend what’s genuinely best for your situation, not whatever pays the most.

I still have a question

Get in touch via our contact page and we’ll do our best to help.